Privacy Policy

Introduction

Welcome to https://lafayette-adolescent-and-teen-therapy.denvermentalhealthcare.com (hereafter referred to as “Lafayette Adolescent and Teen Therapy,” “we,” or “our”). We are dedicated to maintaining the privacy and security of your personal information. This Privacy Policy details our practices regarding the collection, handling, and protection of data in accordance with international standards and various regional privacy laws, including but not limited to:

Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
Quebec Law 25 on the protection of personal information in the private sector
The General Data Protection Regulation (GDPR) of the European Union
Brazil’s General Data Protection Law (LGPD)
California’s Consumer Privacy Act (CCPA/CPRA), along with Colorado’s Consumer Privacy Act (CPA), Utah’s User Data Protection Act (UCPA), Connecticut’s Customer Data Protection Act (CTDPA), Virginia’s Consumer Data Protection Act (VCDPA), South Africa’s Protection of Personal Information Act (POPIA), and other applicable laws.

Scope

This policy covers all aspects of our online presence, including our website (https://lafayette-adolescent-and-teen-therapy.denvermentalhealthcare.com), mobile applications, online services, and any related products we offer. However, it is important to emphasize that this policy does not extend to third-party websites, applications, or services accessible through links on our platform. These entities have their own privacy policies governing data collection, so please review these carefully before providing any personal information.

Processing Activities

This policy describes the actions we take when:

You use our applications and services as an authorized user, including therapy scheduling, account management, or accessing resources.
You visit our websites linked to this Privacy Statement, where you can browse content and interact with features.
You communicate with us via email, phone calls, text messages, or newsletters, allowing us to provide personalized services and updates.

Personal Data Collection

We collect several types of personal data to enhance your experience and deliver tailored services. These include:

Account Information: Details required to create and manage your user account, such as name, email address, and password.
Payment Information: Data needed for processing payments, including credit card numbers, billing addresses, and payment history.
Financial Information: This may include bank account details, investment portfolios (if relevant), or financial records related to therapy services.
Purchase Information: Records of products or services purchased from us, including quantities, dates, and transaction amounts.
Mobile Device Identifiers: Unique identifiers like IP addresses, device IDs, and mobile phone numbers for device recognition and analytics.
Location Data: Geolocation information provided when you access our services, which helps us deliver location-based content.
Feedback: Your comments, reviews, surveys, or suggestions to improve our services.
Social Media Information: If you choose to connect your social media accounts, we may collect data from these platforms for personalized experiences.
Product Information: Details about products or services of interest that you view on our website or interact with during therapy sessions.

We obtain this data through direct user input, automated systems (like cookies and tracking technologies), and third parties who provide us with aggregated or de-identified information.

Cookies

We use cookies to enhance your experience on our platform:

Strictly Necessary Cookies: Essential for navigating our website and ensuring basic functionality.
Preference Cookies: Remembering user preferences, such as language settings or display options.
Analytics Cookies: Tracking website usage and gathering analytics to improve our services and content.

Users can manage non-essential cookies through our Cookie Manager, allowing them to customize their privacy settings.

Retention and Deletion

We retain personal data for the duration required by law or for legitimate business purposes. Once this period expires, we securely delete or anonymize the data to protect your privacy. Our retention periods vary based on the type of data and the reasons for collection.

Security Measures

Lafayette Adolescent and Teen Therapy implements robust security practices to safeguard your personal data:

Employing encryption protocols during data transmission and storage.
Utilizing secure third-party processors who adhere to strict privacy and security standards.
Regularly reviewing and updating our security measures to adapt to emerging threats.

Children’s Privacy

We are committed to protecting the privacy of children under 18 years old. Our services are not directed towards minors, and we do not knowingly collect personal data from them. If you believe we have collected information from a child, please contact us immediately at the details provided below, and we will take prompt action to delete it.

Your Rights

Depending on your location, you may have specific rights regarding your personal data:

Access, rectification, or erasure of your data.
Restriction or object to the processing of your information.
Data portability, allowing you to move your data between services.
The right not to be subject to automated decision-making processes (where applicable).
File appeals or complaints with our privacy team regarding data handling practices.
Withdraw consent at any time, though this may impact the availability of certain personalized features.

To exercise these rights, please reach out to our Privacy Team via the contact details provided below. We will respond within a reasonable timeframe.

Changes to Policy

We reserve the right to update this Privacy Policy as needed to reflect changes in our practices or regulatory requirements. Any modifications will be posted on this page, and we encourage you to review it periodically for the latest information.

Contact Information

For any inquiries, requests to unsubscribe from communications, or questions about your data, please contact us:

Email: contact@lafayette-adolescent-and-teen-therapy.denvermentalhealthcare.com
Mailing Address: Lafayette Adolescent and Teen Therapy, [Address], Denver, CO, 80202 (Please note that mailing physical letters may take longer to process than email inquiries.)